Extended Warranty

Your Extended Manufacturer's Warranty is designed to provide you with protection against potentially expensive repair costs in the event of your camera or equipment developing a fault during the period of additional warranty purchased. Your Extended Manufacturer's Warranty is provided by Phototechnical, nationwide camera repairers.

The Extended Manufacturer's Warranty is limited to the extension of the same conditions as supplied by the original manufacturer of the equipment, not withstanding the terms & conditions listed below, for the period indicated, unless a separate agreement, in writing, is made between the customer and Phototechnical.

Phototechnical undertake to:

• Restore your camera or equipment to full working order, using only trained and experienced technicians.
• Provide all spare parts and labour at no charge to yourself as the warranty purchaser.
• Should repair be uneconomic or parts be unavailable, we will replace your camera with one of similar type and equal value, (based on its value at the time of the claim)
• Provide free of charge transport for the camera / equipment to our premises from anywhere in Australia, for valid claims.
• Extend the warranty for a further period at any time during the previous warranty period, by payment of the required fee.
• Phototechnical guarantee to clearly communicate with warranty holders to give GUARANTEED SERVICE SATISFACTION.

Terms & Conditions:

1. It is the customer's responsibility to notify Phototechnical that a warranty claim will be made (See "How to claim on your warranty" below), as soon as possible after a fault is noticed and the item returned, as soon as practicable, with a clear explanation of the problem.
2. While every care is taken, Phototechnical accepts no liability for consequential loss, or films and accessories not listed on the paperwork.
3. Warranty is valid providing customer registration is correct and all relevant paperwork is supplied at the time of any claim.
4. If a claim is made for repairs under this warranty, but Phototechnical deem such repairs to be outside the warranty conditions, a quote will be issued. Any charge repairs carried out will be guaranteed seperately for one year, will run concurrently and will not affect the continuance of the original Extended Manufacturer's Warranty. A quote refused fee may be charged for some items.
5. The warranty will be considered void if the equipment has been damaged by misuse, wear, impact, water/liquid, sand, dust, dirt, grit, battery corrosion, unauthorised repair, or treated in any way which causes the equipment to malfunction.
6. No other individual or company is authorised to carry out repairs under our warranty without our written permission.
7. Phototechnical is the sole provider of this warranty and we reserve the exclusive right to determine which claims are within our warranty guidelines.

HOW TO CLAIM

We find that many apparent camera failures are due to something simple. So we ask you to please run through the following check list, before contacting us.

1. Is your camera switched on.
2. Check your camera's battery.
3. In the case of 35mm cameras, check film.
4. For digitals - check memory card. It may be full or require re-formating.

If after going through this check list you are still experiencing problems, with your warranty certificate & camera / equipment in front of you, please phone us on: 1800 63 43 22. Our helpful staff will assist you in getting your camera or equipment repaired under warranty.